Sales Policy – ZOOMCITY

Effective Date: March 15, 2025

At ZOOMCITY, we are dedicated to providing a seamless and enjoyable shopping experience. Please review our sales policy to understand our procedures for order processing, shipping, payment, and promotions.

1. Order Processing

Orders are processed within 24-48 hours of being placed. Once your order is processed, you will receive a confirmation email with the details of your purchase and an estimated delivery timeframe. If any issues arise with your order, our customer service team will promptly notify you.

2. Shipping and Delivery

We offer multiple shipping options, including standard and expedited delivery, to fit your needs. Shipping costs are calculated at checkout based on your location and selected shipping method. Please allow 5-7 business days for standard shipping and 2-3 business days for expedited shipping. A tracking number will be provided once your order has been dispatched, so you can track your package.

3. Payment Methods

ZOOMCITY accepts a variety of payment methods for your convenience, including:

  • Major credit cards (Visa, MasterCard, American Express)
  • Debit cards
  • Online payment systems (e.g., PayPal)

All transactions are processed securely to ensure your information is protected.

4. Sales Tax

Sales tax is applied to purchases based on your shipping address and local regulations. The applicable tax amount will be calculated and displayed at checkout before you complete your order.

5. Special Offers and Promotions

ZOOMCITY frequently offers promotions, discounts, and special deals. All promotional offers are subject to their own terms and conditions, which will be provided during the promotion period. Note that some items on sale or promotional offers may have limited availability and may not be eligible for returns or exchanges.

6. Product Availability and Pricing

All products listed on our website are subject to availability. We make every effort to keep our inventory updated, but if an item is out of stock or unavailable, we will contact you to offer alternatives or arrange a refund. Prices are displayed in USD and may change without prior notice.

7. Order Modifications and Cancellations

If you need to make changes to or cancel an order, please contact us as soon as possible at info@zoomcity.xyz or call 307-621-0431. Once an order has been processed and shipped, we may not be able to modify or cancel it.

8. Customer Support

Our customer service team is ready to assist you with any questions or concerns. Whether it’s about a product, order status, or payment, please feel free to contact us:

Thank you for shopping with ZOOMCITY – your trusted destination for the latest fashion trends!